Linton Electrical Contractors is based in Paddock Wood, Bainbridges Industrial Estate. They are an electrical contracting business and like many small companies in the electrical sector, they knew that achieving ISO 9001 and CHAS accreditation was essential to winning larger contracts, but getting there had proved frustrating.
The Challenge
Linton had previous experience of the ISO process and it hadn’t been a positive one. Feeling dictated to rather than listened to, and finding the standard difficult to navigate without in-house compliance expertise, they had become disillusioned with the whole process. They needed a solution, one that worked for a small business, not against it.
The Solution
Linton Electrical Contractors engaged Next Step Compliance to guide them through ISO 9001 certification and CHAS accreditation. Rather than applying a one-size-fits-all approach, Jeanette took the time to understand their specific concerns and the realities of running a small electrical contracting business. Working collaboratively, practical solutions were found that satisfied both the business and the requirements of the standard.
The Results
Linton Electrical Contractors achieved ISO 9001 certification and continued support for their CHAS accreditation, giving them the credentials needed to pursue larger tenders. Since achieving accreditation and certification, they have been able to access more tender opportunities and win more business as a direct result.
What They Said
“Having previously become a bit disillusioned by the ISO process and guidance we had received, my faith was restored once again after we engaged the ISO services from Jeanette. Jeanette listened with a sympathetic ear to our concerns and needs, and then worked with us to find satisfactory solutions which both satisfied us and was compliant to the standard. It was refreshing to be listened to rather than dictated to as to how we should run our company. I would certainly recommend her guidance for ISO 9001.”
— Linton Electrical Contractors
How We Can Help You
If you’re looking for ISO 9001 support in Maidstone, Medway, Gravesend, Tonbridge or around those areas that strengthens your team rather than replaces it, I can provide independent internal audits, offer guidance during third-party audits and help you maintain compliance and continual improvement with minimal disruption.
Call me on 01732 711674 or email me jeanette@nextstepcompliance.co.uk
